Terms and Conditions

What you can expect from us

• We will listen to your problems and try to give an explanation and solution.
• As your safety is our prime concern, we will follow the latest cross infection guidelines
• We will inform you of the latest techniques and all the options and always use the best materials available.
• Any active treatment will be high quality, modern dentistry, performed quickly, efficiently and as gently as possible.
• We will give you written estimate for planned treatment.
• We will guarantee any work for a minimum of twelve months, unless stated otherwise.
• We will endeavour to keep to time but, if this is impossible, we will inform you of any delay.

What we ask in return

• To attend appointments promptly and if you are unable to keep your appointment, to let us know with 24 hours notice. (A charge may be made for late cancellations or missed appointments).
• To pay for treatment at the time of each visit. We accept cash, cheques and debit cards.
• To attend regular examinations at the prescribed times and to care for your dental work, using the techniques we will have shown you.
• If for any reason, you are unhappy with any aspect of your visits, you can contact our Practice Manager.
• This will allow us to respond quickly and efficiently to any concerns that you may have.